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About

Our team

With over a decade of experience in the staffing and recruiting technology space, Ryan Morgan is a Senior Consultant at Broad & Madison, specializing in customer success, process optimization, and strategic technology adoption.

Ryan began his career at Bullhorn, starting on the Support team before partnering with Brendan Robinson to establish the company’s first Customer Success team. Over the years, he worked with hundreds of clients, delivering coaching, best practices, and process improvements to drive product adoption and operational efficiency. His collaborative and relationship-driven approach led him to oversee Bullhorn’s global Customer Success operations, shaping long-term client strategies.

In his later years at Bullhorn, Ryan transitioned to the National Accounts Team, where he took on a strategic advisory role, ensuring enterprise clients had the right tools, teams, and industry partnerships to achieve their business goals. Known for his ability to align technology with business strategy, Ryan helps clients navigate complex challenges, maximize ROI, and create seamless customer experiences.

When he's not solving business challenges, Ryan can be found exploring tea varieties, taking long walks on the beach—preferably in Spain or southern France.