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An approach that prioritizes the ‘customer’ in customer success.

Phase 3 / Evolve

Products hand-selected by our expert team to uplevel your firm's productivity.

Posting Parrot

catch issues before they impact operations.

Konquest

catch issues before they impact operations.

Services

Systems Maintenance
 

  • Configuration Management

  • Ticket Management

  • NPE Management

  • Monthly Usage + Adoption Reporting

  • Release Notes Synthesization

  • SLA’s

Change Management & Governance

  • Consulting (SOW required)

  • 3rd Party Governance

Training
 

  • Systems Training

Phase 2 / Maintain

Technology only works when it’s actively managed and optimized. Our fractional admin services ensure your tools remain efficient and aligned with your evolving business processes.

Ongoing System Maintenance

Ongoing System Maintenance

 Prevent failures and downtime.

Regular Training and Optimization

Regular Training and Optimization

Keep your team up to speed.

Proactive monitoring

Proactive monitoring

Catch issues before they impact operations.

Ongoing system maintenance

Prevent failures and downtime.

Regular training and optimization

Keep your team up to speed.

Proactive monitoring

Catch issues before they impact operations.

Phase 1 / Launch

Selecting and implementing technology shouldn’t be overwhelming.

Evaluate & select

The right tech tools for their needs

Streamline implementations

Minimize disruption

Ensure successful onboarding

Teams hit the ground running.

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At Broad & Madison Advisory, we help staffing and recruiting firms maximize their technology—without the headaches. With deep expertise in recruitment technology, we ensure your systems work for you, not against you. Our team, led by former Bullhorn insiders, knows staffing tech inside and out and is committed to helping firms streamline, optimize, and scale with confidence.

After 15+ years at Bullhorn, our founder saw a recurring challenge: staffing firms struggling with technology decisions, system upkeep, and adapting to new tools. That’s why we built Broad & Madison—to bridge the gap between technology investment and real business impact. Whether you need implementation support, system maintenance, or AI-powered automation, we make sure your technology drives results, not roadblocks.

Contact Us

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