DISPATCH BY BROAD & MADISON
Dispatch: Your Digital Workforce
Fully managed digital workers for Bullhorn Amplify.
Where skills become roles, and roles become results
HOW DISPATCH WORKS
Bullhorn provides the AI skills.
Dispatch gives you everything you need to deliver measurable business outcomes.
Dispatch is Broad & Madison's managed digital workforce service for Bullhorn Amplify, combining purpose-built digital worker roles with workforce management, optimization, reporting and continuous improvement to help you realize the full value of your AI investment.
THE DIGITAL WORKER ROSTER
Dispatch Roles
Role-based, outcome-driven digital workers.
Dispatch Roles combine Bullhorn Amplify skills into specialist digital workers designed to perform specific operational functions within your staffing business.
Together, they form your Digital Workforce.
ROLE 01
Sourcer
Recruiters trust the database and stop defaulting to LinkedIn. It becomes their first stop.
ROLE 02
Screener
Runs first-pass screening so recruiters start with a qualified shortlist.
ROLE 03
Redeployment Specialist
Reactivates dormant candidates already in the database.
ROLE 04
Recruiting Coordinator
Handles scheduling, follow-ups, and candidate communication.
ROLE 05
Sales Development Representative (SDR)
Works new business leads and keeps the pipeline moving.
ROLE 06
Data Steward
Keeps records clean and reporting-ready.
ROLE 07
Compliance Auditor
Flags disclosure and data-handling gaps for your team's review, not a replacement for legal sign-off.
ROLE 08
Back-Office Processor
Handles high-volume admin and processing work.
NAVIGATING THE ROUTE
Dispatch Management
Digital Workforce Coordination & Optimization
60%
of AI projects are expected to be abandoned by 2026 at firms without a plan for running them.
SOURCE: GARTNER (2025)
Dispatch doesn't stop at deployment.
Every Dispatch Role is continuously managed, monitored and optimized to ensure it delivers measurable business outcomes from day one and continues to improve over time.
Coordination
Roles are configured, sequenced and handed the right work — with clear boundaries between digital and human.
Optimization
Prompts, thresholds and workflows are tuned on a cycle. Not a project — a permanent state of things getting better.
Monitoring
We watch throughput, quality and exceptions daily, so drift gets caught before it reaches a client or a candidate.
Guardrails
Disclosure and data-handling templates, sampled reviews of candidate-facing output, and a documented way to pause any role. Risk stays visible, and your team keeps ownership of the compliance call..
STAYING ON COURSE
Dispatch Insights
Digital Workforce Reporting & Performance
Understand the impact of your Digital Workforce with clear reporting on performance, productivity, utilization and business outcomes, backed by ongoing recommendations for continuous improvement.
Every report answers one question: is it working yet?
CHOOSE YOUR ROUTE
Three ways to run your digital workforce.
Pick the level that matches how involved you want us. Deploy gets your workforce running. Command keeps it tuned. Elevate makes it permanent. Each tier picks up where the last one stops.
Deploy
We baseline your data, configure the roles you've chosen, and hand them over running. Every role comes with a monthly scorecard, so you always know what it's producing.
Command
Everything in Deploy, plus ongoing coordination and monitoring, a monthly allowance for changes and tuning, and optimization on a regular cycle.
Elevate
Everything in Command, plus a named workforce lead, a standing working session, and new roles designed and added as Bullhorn releases new Amplify skills. For firms running their digital workforce as a permanent part of how they operate.
Your Digital Workforce, dispatched.
Where skills become roles, and roles become results.
FAQs
Frequently asked questions
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Dispatch is Broad & Madison's managed digital workforce service for Bullhorn Amplify. We combine Bullhorn Amplify's AI skills into purpose-built Digital Worker Roles, then manage, monitor, and optimize them so they deliver measurable outcomes, not just capability.
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Yes. Dispatch runs on top of Bullhorn Amplify, it doesn't replace it. Bullhorn Amplify provides the underlying AI skills, Dispatch configures, sequences, and manages them into roles built for your business, then keeps them running.
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Bullhorn Amplify gives you the skills. Most firms don't have anyone dedicated to deciding how to sequence, configure, and monitor them day to day, so results drift or stall. Dispatch is that operating layer: baseline, configuration, daily monitoring, and ongoing optimization, all built in.
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You are. Dispatch builds in guardrails, disclosure and data-handling templates, weekly sampled review, and a documented kill-switch, so risk stays visible and gets caught early. Your team and counsel keep ownership of the compliance call.
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Pricing is scoped to the roles and volume that fit your firm. Get in touch and we'll walk you through it.